Shipping Policy

At The Venus Basket, we are committed to ensuring that your handcrafted products are carefully packaged and delivered to you in a timely manner. Below are the details of our shipping process:

Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Since our products are handcrafted in small batches, additional time may be required during peak seasons or for large orders.
Orders are not processed, shipped, or delivered on Sundays or public holidays.

Shipping Time

Once your order has been processed and leaves our warehouse, the estimated delivery time is usually 2 to 10 business days, depending on your location and courier availability.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or regional restrictions.

Shipping Coverage

We currently ship across India.
Shipping rates (if applicable) and availability will be displayed at checkout.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email or WhatsApp message containing your tracking number and courier details.
Tracking information may take up to 24 hours to update after dispatch.

Shipping Delays

While we strive to ensure timely deliveries, delays may occasionally occur due to courier issues, natural disruptions, or unforeseen circumstances. In such cases, we will keep you informed and assist in tracking your order.

Incorrect Address & Failed Deliveries

Customers are responsible for providing accurate shipping details at the time of placing the order.
If a package is returned due to an incorrect address or failed delivery attempts, the cost of re-shipping will be borne by the customer.